Warehouse Manager/ Quản Lý Trung Tâm Vận Hành - TP. Hà Nội

Job Overview: Responsible for all activities in the operation department, allocating and arranging work for team leaders according to each group, planning implementation and checking to ensure all warehouse activities are on schedule and to deliver results. KPIs and implement it in the most optimal way, linking with related departments to ensure the best, highest quality goods with the most efficient delivery service, reporting results weekly activities, and at the same time make suggestions for regular improvement of all operations of the operation unit, provide the best solutions when there is a problem, establish short-term and long-term goals to meet requested by customers as well as the board of directors, controlling and optimizing all costs in the operation department, reporting directly to the COO

Responsibilities: Manage Operation team to ensure smooth daily deliveries and address any problems happening during the day. Monitor to meet key operational KPIs on: On Time, Fill Rate, Incident Rate, Wastage Rate. Measure and ensure productivity of Operation and Shipper team to meet cost KPI on Fulfillment Cost and Last Mile Cost. Design KPI, bonus scheme and execute to improve lead time, accuracy and efficiency at every stage of the operation process. Collaborate with relevant departments to address happening issues, execute inter-department projects to meet the company’s objectives. Build excel base operation system and shift them to internal system with our internal tech team step by step. Manage inventory, implement prevention methods to control operation loss. Lead Delivery Ops team, address challenges related to shippers. Monitor and balance between in-house and external logistics parties for best efficiency. Monitor overall operational system, ensure data readiness, security and smoothness for operation. Collaborate with Technology team to design and implement long-term operation system. Manage layouts, facilities, equipment in the warehouse. Build long-term warehouse solution by equipping with lean process and modern technology and devices to boost the operation efficiency. Hire staff for operation, enhance communication, conduct training & mentoring to various team members. Participate in other relevant projects assigned by Line Manager

Experience of managing team size of 50+ people/ 300+ fulfillment orders per day Business English 3+ years in similar roles Proactive, self-motivation, result-focus, Eager to learn new things. Good communication skills, hard and smart working, enthusiasm.

Competitive salary. 100% salary during the probation period Annual salary review once a year in December. Provide Laptop and necessary working equipment. Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee. Periodic health check-ups Employee engagement activities (sports, tea breaks, etc.). Birthday Gift Voucher for Employees Employee Referral Bonus Program for Collaborators Welfare

benefits:for employees’ well-being and health provided by the Trade Union. Annual leave: 12 days/year, plus 01 additional day for every 5 years.Comfortable, young, dynamic working environment that supports individual growth