Tổng quan công việc
We are seeking motivated and detail-oriented Tailor-Made Sales Interns to assist our Tailor-Made Experts in managing booking processes and ensuring excellent service delivery. This internship offers valuable experience in the travel and hospitality industry, where you will play a key role in facilitating tailored travel experiences for our clients. POSITION PURPOSE As a member of the Discova Tailormade Support team you will be a part of a group of passionate individu-als who are committed to consistently delivering an excellent sales experience and who take pride in their expertise of Discova’s product offerings and destinations. You will be customer obsessed and deliver a consistent high service both during and post-sale. You will be a key part in supporting our Tailormade Experts, and achieving our business goals. You will have an eye for detail, and go above and beyond to deliver a high level of customer service to our partners so they come back to us time and time again. JOB SPECIFICATIONS Accountabilities
Responsibilities:Booking Management Assist the Tailor-Made Experts in updating booking details in the system, including: Data entry Final itinerary checks Confirmation document Ensure that all booking elements are confirmed with the Reservations/Operations team. Processing Bookings Work closely with the Tailor-Made Experts with key stakeholders in-destination and within region. Supporting Group Inquiries Assist with adhoc/group inquiries by checking hotel availability and securing booking confirmation. Internal Communication Facilitate and follow up on internal communication between the internal departments, third party suppliers, and the Tailor-Made Experts as needed to ensure smooth operations. Booking Generation Generate booking confirmations and necessary documentation as required during the booking process.
Kỹ năng chính
Yêu cầu
1. ESSENTIAL
QUALIFICATIONS:AND EXPERIENCE Currently pursuing a degree in Hospitality, Business, Marketing, or a related field. Strong communication skills, both verbal and written. Detail-oriented with excellent organisational skills. Ability to work effectively in a team environment. Proficiency in Microsoft Office Suite and reservation systems (preferred but not required). 2. SKILLS AND ATTRIBUTES Ability to work independently or in a team environment; Adaptable and able to work with changing priorities; Humble, enthusiastic, supportive, detailed; Eagerness to learn and adapt in a fast-paced environment. Excellent MS Office skills, especially Microsoft Excel and Word Able to work independently and within a team, assisting team members to help everyone achieve results. Excellent time/priority management skills with good attention to detail. Good communication and interpersonal skills, with the ability to effectively engage with both internal and external stakeholders.
Quyền lợi
Practical experience in the travel industry. Opportunity to work alongside experienced professionals. Insight into tailor-made travel solutions and customer service.
Thông tin bổ sung
Sales
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