Tổng quan công việc
· Support booking on reservation systems · Support information and data analysis · Arrange booking documents · Promote the Hotel’s (and ICHG generally) products and services · Maintain a high level of product and service knowledge about all ICHG Hotels in your region · Maintain knowledge of special rates/ offers/ promotions · Monitor reservation levels and inform Managers of current and future occupancy rates · Prepare reports as requested (e.g. to travel agents, business houses, etc.,)
Kỹ năng chính
Yêu cầu
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. · Problem solving and organizational abilities. · Proficient in the use of computer · Good English skills, especially in reading & writing · Be customer – oriented · Be passionate in hospitality & delivering luxury services
Quyền lợi
Internship Certificate, and Internship Evaluation Form for completing the internship period Letter of Recommendation (as per request) Lunch provided by the Hotel Uniform provided by the hotel Free Parking Room to be involved in several internal programs, including employer branding, internal activities International working environment Competitive training & development program as per the international program of IHG Priority in applying for casual/ permanent positions in InterContinental Hanoi Landmark72 and other IHG's properties
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