Tổng quan công việc
Order Processing & System Management § Order Checking & Validation: Review incoming customer orders for accuracy, completeness, pricing, stock availability, and adherence to company policies before processing. § Order Entry into SAP: Accurately input and process validated customer orders into the SAP ERP system or equivalent platform. § Delivery Note (DN) Creation: Generate and process Delivery Notes (DNs) or shipping documents within SAP to authorize the warehouse for picking and packing. § Billing & Invoicing: Create and process customer invoices (billing) in SAP promptly after order shipment, ensuring correct pricing, taxes, and terms are applied.
Logistics Coordination & Follow-up § Transport Vendor Management: Act as the primary point of contact for external transport and logistics vendors. § Shipment Follow-up: Monitor and track the status of all outgoing shipments to ensure timely pickup and delivery according to agreed-upon schedules. § Documentation: Ensure all necessary shipping and customs documentation is prepared accurately and on time.
Issue Resolution & Compliance § Issue Resolution: Proactively identify, investigate, and resolve discrepancies or issues related to orders, such as stock shortages, incorrect pricing, or transport delays, escalating complex problems to management when necessary. § Customer Communication: Provide timely and professional updates to the sales team and/or customers regarding order status, delays, or issues.
Record Keeping: Maintain organized and accurate records of all orders, shipping documents, and communications for audit and reporting purposes.
Kỹ năng chính
Yêu cầu
Background in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain.
Quyền lợi
Allowance, Parking
Thông tin bổ sung
Kho vận, Xuất nhập khẩu
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