Service Training Staff (in Automotive Industry)

Summary of Job Description This position is responsible for managing Dealer Operation Standards (DOS) and delivering non-technical training programs for Customer Relationship Officers (CRO) and Service Advisors (SA), ensuring consistent service quality and customer experience across dealer networks.

Job Descriptions Major Duties: 1) Conduct DOS Service to dealers and follow up their implementation.

2) Review DOS Service...

Requirements

Education: Bachelor’s Degree with major in Automotive Engineering

Experience: Having at least 02 years of related experience

Knowledge : Having knowledge about Customer Service/Training/ Field Service in the automotive industry

Skills: Analysis & negotiation skills; Training Skills/ Presentation skills; Good English communication skills;

Benefits:• Competitive salary

Transportation & meal allowances

Annual performance & salary review

Total annual bonus from 1.5...

Thưởng: Total annual bonus from 1.5 – 6 months

Chăm sóc sức khoẻ: Premium Healthcare Package

Xe đưa đón: Shuttle bus arrangement/ Transportation allowance