Senior Officer, IT Infrastructure

PURPOSE To ensure high-quality IT Helpdesk support services and effective management of IT assets and inventory across all FWD VN offices, ensuring stable operations, user productivity, and full compliance with IT and Finance asset management

requirements:. KEY ACCOUNTABILITIES IT Helpdesk & End-User Support

Identify and resolve hardware, software, and network issues via phone, email, remote tools, or...

At least a college degree in Computer Science or related field

Minimum 4 years of experience in IT Helpdesk / technical support

Experience in IT asset management or inventory control is preferred.

Windows OS, basic network troubleshooting (LAN/WAN)

Microsoft 365 / Office applications

IT asset and inventory management process

Basic understanding of IT...

Chăm sóc sức khoẻ: Heathcare Plan

Đào tạo: Training Plan

Giải thưởng: Employee Recognition Awards