Tổng quan công việc
Delivering the best & creative service to clients.
Request processing: Receiving, answering questions and processing customer requests via call center or directly at the office.
Contract management: Assisting customers in searching, adjusting information, paying premiums and managing insurance
benefits:.
Complaint resolution: Handling and clarifying customer complaints, coordinating with relevant departments (such as Underwriting, Claims) to provide satisfactory...
Kỹ năng chính
Yêu cầu
Education: Bachelor Experience: Customer service experience Skills required:
Careful, accurate and honest characteristic
Ability to identify, analyse, organise and solve issues and reported problems in a timely and effective manner
Good time management skill, able to prioritise work to ensure efficiency
Knowledge in computer software and using computer system
Quyền lợi
Chăm sóc sức khoẻ: allowances
Thông tin bổ sung
Chăm sóc khách hàng
Đại học