Sales Support Professional

CS Operations Overall Key Performances Index (KPI) management:

Monitor overall CS operations performance thru pre-defined system and index.

Analyze KPIs and conduct comprehensive report to CS management.

Sales Support Management:

Main contact of CS Sales Support management to stakeholders.

Execution to CS sales products: Service Package (B2C, B2B, SC+), Value-Added Services.

Data Analysis:

Set up model of...

* Bachelor’s degree in Business Administration, Customer Service Operations or service-related functions * Strong analytical skills with the ability to review data, identify operational issues, and support improvement initiatives. * Able to communicate and present in Vietnamese and English * Customer-oriented mindset, proactive working attitude, and strong teamwork/cross-functional collaboration skills.

Thưởng: 13th month salary + Performance Bonus

Chăm sóc sức khoẻ: Health Care Insurance for Individual & Dependant