Tổng quan công việc
1.
Customer Consultation and Care: Engage with customers via phone, email, and social media platforms (such as Facebook).
Listen attentively to their inquiries, concerns, and feedback.
Provide accurate information and personalized assistance to enhance their overall experience 2.
Guidance on Company Services: Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Explain the features,
Kỹ năng chính
Yêu cầu
Good English communication skills are an strong advantage. (English level IELTS 5.0 – 6.0 or TOEIC 500) Basic knowledge of marketing Proficient computer and internet skills, understanding of social media and e-commerce.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Quyền lợi
Laptop Provided
Employee Award
Training/Certification
Team-building events
Insurance
Annual Leave
Career Path
Thông tin bổ sung
Sales, Marketing
Toeic, Ielts
Tiếng Anh
