Representative, Customer Service and Support

Execute established processes and audit measures to support and meet customers’

requirements:at agreed level.

Execute and adhere to customer service

requirements:from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.

Problem Resolution – ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.

Streamline processes to...

Experience: o Representative: 3-4 years of relevant work experience

University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.

Knowledge and / or experience in foreign trade, logistics management, warehousing and distribution and other supply chain-related services.

Customer oriented with the ability to establish strong relationships and interact effectively with customers at various...

Thưởng: Lunch allowance, 13th month salary, bonus, lucky money, etc.

Chăm sóc sức khoẻ: Extra insurance for yourself & direct dependents

Nghỉ phép có lương: 16 days of annual leave + 1 Personal Holiday

Đào tạo: Varied kinds of training, from functional technical - soft skills; Career Opportunities