Tổng quan công việc
Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect. Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client
requirements:. Follow turn around time of test results and ask Lab to send them on time Answer client questions concerning test reports by gathering information from related sections Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail Explain the results, and answer client's concerns of test reports by working with related departments (if needed) Take note of client's rules and follow accordingly Receive client's complaints and follow up with related departments until they are closed. Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.) Other tasks as requested by Team Leader/ Supervisor/ Manager (For senior report staff) Support report leader to check report/ or support team member to solve client's concerns if possible
Kỹ năng chính
Yêu cầu
College graduation with related background (Analytical chemistry/Food/Chemitry/Biotechnology/Microbiology) English level B or equivalent Good communication and problem solving skills Typing and computer skills For senior report staff: At least 2 years of experience in same field at SGS Food laboratory or other labs Địa điểm làm việc Cần Thơ 4.Vườn ươm Công nghệ Công nghiệp Việt Nam – Hàn Quốc, Đường số 8, KCN Trà Nóc 2, Phường Phước Thới
Quyền lợi
Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương
Thông tin bổ sung
Đại học, Cao đẳng, Kỹ sư, Cambridge Certificate, An Toan Lao Dong
Tiếng Anh, Tieng Thai, Tieng Lao
