Remote Monitoring Agent (Based in Hai Phong)

ABOUT THE ROLE You'll sit at the center of our remote operations desk, watching live data from energy storage sites across our fleet. Using our cloud platform, you'll spot worrying trends before they become problems — and escalate quickly when they do. Think of it as a control room job where your tools are dashboards...

WHAT WE'RE LOOKING FOR

Experience in a helpdesk, NOC, or call center environment

Comfortable working with cloud-based tools and SaaS platforms

Calm under pressure with strict process compliance

Fluent English — written and spoken

Able to work rotating shifts, including nights and weekends

Detail-oriented with strong documentation habits Nice to have bonus

German language

Telecom / energy site exposure

BESS or...

Chăm sóc sức khoẻ: Health care insurance

Xe đưa đón: Transportation provided via company bus in Hai Phong

Khác: Worktime 40 hours/week from Monday - Friday