Remote job: EMPLOYMENT SCREENING OFFICER (JAPANESE SPEAKING)

Conduct comprehensive background verification checks and educational credential verifications by contacting individuals and institutions via phone and email.

Perform database searches and screenings for verification purposes; accurately input and manage all data collected during the process.

Organize, compile, and generate clear, concise, and accurate background check reports for both clients and candidates.

Respond promptly, professionally, and effectively to client inquiries, requests, and updates.

Identify, address, and proactively resolve any discrepancies, anomalies, or issues that arise during the verification process.

Strictly implement and uphold company policies regarding background screening, data security, and candidate privacy.

Execute additional background check tasks and analytical projects as assigned by the supervisor.

Manage your own daily pipeline of verification cases independently, ensuring high-quality output and meeting deadlines with minimal supervision.

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Qualifications:

Open to freshers from all backgrounds across Vietnam

Experience in customer service, translation, or due diligence is a plus.

Strong verbal and written communication skills in English and Japanese (expat communication everyday) (MUST) - No certificate required

Exceptional attention to detail with a high standard for data accuracy and thoroughness.

Strong capability to analyze data, spot inconsistencies, and utilize database tools effectively.

A proactive approach to troubleshooting verification roadblocks and handling sensitive discrepancies.

Proven ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment.

Excellent professional communication skills via phone and email.

Focus on Data driven, process oriented, tracking turnaround time, case outcome, KPI.

Training/Certification

Annual Leave

Laptop Provided