Quality Management Staff (Automotive Aftersales Technical Support)

Summary of Job Description This role focuses on ensuring product quality and delivering technical support to customers.

Responsibilities:include handling customer complaints through the CXI (Customer Experience Improvement) process, investigating product-related issues, and collaborating with cross-functional teams to implement corrective actions. The position plays a key role in maintaining high customer satisfaction and continuous improvement...

Requirements

Education: Bachelor’s degree in Automotive Technology/Engineering

Experience: Having at least 3 years of experience in car maintenance

Knowledge: Automotive Technology & Maintenance, Automotive Business

Skills:  English: good English communication skills, and can read & understand automotive materials  Driving license B2: can drive for business trip  Presentation and Microsoft Office skills

Others:  Love vehicles, instruction jobs, etc. with supportive manner  Interested in...

Thưởng: Total annual bonus from 1.5 – 6 months

Chăm sóc sức khoẻ: Premium Healthcare Package

Xe đưa đón: Shuttle bus arrangement/ Transportation allowance