Quality Assurance Specialist

Conduct regular, ad-hoc, and thematic post-audits to evaluate operational quality and compliance with internal processes and regulations. Review contracts, addenda, documentation, payment vouchers, and operational activities in accordance with established plans or delegated authority. Perform on-site inspections at business units based on scheduled plans or ad-hoc requests. Investigate and verify specific incidents to identify errors, violations, and risks; determine root causes and associated

responsibilities:. Collaborate with relevant departments to evaluate evidence and reach consensus on audit findings. Synthesize and analyze audit results to draft comprehensive reports, issue risk alerts, and propose corrective actions. Track the progress of corrective action plans, assess post-audit effectiveness, and recommend improvements for internal processes and regulations. Execute other tasks as assigned by management. Job Specification: Bachelor’s degree or higher in Telecommunications, Information Technology, Quality Management, or related engineering fields. Minimum of 2 years of experience in quality assurance (QA), internal control, or quality management systems (ISO); prior experience in telecommunications post-auditing is highly preferred. Proven ability in data analysis, risk assessment, problem-solving, and report writing. Strong communication, conflict-resolution, and negotiation skills to effectively defend evaluation results. Proficiency in Microsoft Office; hands-on experience with data analysis tools (Power BI, Looker Studio, SQL, etc.) is an advantage. High level of integrity, objectivity, and attention to detail; strong accountability; collaborative mindset; and willingness to travel as required.

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Total annual income equivalent to 14–16 months of salary per year (13th-month salary, Lunar New Year (Tet) bonuses, holiday gifts, and birthday celebrations) Full statutory social insurance (SI, HI, UI) under labor law; premium health insurance (FPT Care) and annual health check-ups.

Exclusive perks: 50% discount on FPT Internet and television service fees.

Professional development: access to professional training programs, specialized skill workshops, talent discovery competitions, and clear pathways for promotion to management roles.

Performance review: Annual salary reviews based on performance evaluation, with opportunities for merit-based promotion or extraordinary salary increases for outstanding contributions.

Company culture: dynamic engagement through diverse team-building activities, sports clubs, and labor union events.

Working Hours: 08:00 AM – 05:30 PM, Monday through Friday (weekends off).

Career Path

Team-building events

Health Insurance

Training/Certification

Perform Bonus

Employee Award

Work Insurance