QA Senior Manager - FMCG - Cần Thơ

Lead the establishment, implementation, and continuous improvement of the factory-wide Quality Management System (QMS), OGSM framework, and KPI governance to align with corporate quality strategy. Own the development and cascade of OGSM, while co-leading the definition of action plans and performance KPIs for the factory, in line with the assigned QA vertical scope. Drive a strong customer-centric quality culture by systematically collecting, analyzing, and translating customer feedback into organization-wide improvement initiatives. Lead and govern the deployment of QA OGSM and KPI systems at the factory level; ensure sustainability and continuous enhancement of Quality Management and Food Safety & Hygiene systems in response to business growth and regulatory

requirements:. Ensure full compliance and continuous maintenance of all required factory certifications; act as the company’s official representative in engagements with regulatory authorities on product quality and food safety compliance. Strategically plan and take full accountability for the Group Quality Internal Audit Program across Masan companies and factories. Oversee and ensure timely closure and effectiveness of all Non-Conformities, Corrective Actions, and Preventive Actions (CAPA) arising from internal quality audits. Lead and participate in supplier and subcontractor qualification, evaluation, and audit programs to ensure supply chain quality assurance. Proactively monitor and update product, raw material, and packaging standards for assigned product categories across both domestic and export markets, ensuring regulatory and customer compliance. Provide governance and direction for the development, review, and update of corporate-quality documentation, including guidelines, policies, standard procedures, and the Quality Manual for MCH, as assigned by QA MCH leadership. Take ownership for the deployment and effective implementation of the QLOne quality application across factories based on operational needs. Lead, coach, and develop teams by delivering quality mindset training and capability-building programs aimed at cost optimization, risk reduction, and profitability improvement.

Bachelor’s degree or higher in Chemistry, Food Science, Biochemistry, or Quality Management.

Minimum 8 years of solid experience in Quality Management, including at least 5 years in a senior leadership role (Quality Manager / Head of Quality) within the food or beverage manufacturing industry.

Proven leadership competencies, including strategic communication, problem-solving, governance and control, people leadership, delegation, planning, and cross-functional collaboration.

Strong proficiency in English (spoken and written) and advanced capability in office productivity tools.

Demonstrated ability to perform under high-pressure environments, with strong technical depth and business acumen.

Deep knowledge and hands-on experience in implementing and governing quality and food safety systems such as GMP, HACCP, ISO 9001, ISO 22000, BRC, Halal, FDA, FSSC, and related standards.

Strong understanding of ERP systems and their application in quality management integration.

Laptop Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Công tác phí Phụ cấp thâm niên Nghỉ phép năm