Shinhan Vietnam Finance Company Limited logo

Predue Team Head (Early Collection)

Shinhan Vietnam Finance Company Limited

20 Đường Cộng Hòa, Phường 12, quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Chưa công bốKinh nghiệm chưa rõĐăng hôm nayNguồn: VietnamWorks
Ứng tuyển trên VietnamWorks

Tổng quan công việc

I. Job Summary This role has main

responsibilities:that lead team to achieve monthly required target which effectively contribute to Shinhan Finance’s (SVFC) bounce rate expectation and comply with SVFC core values. Ensure Predue operations is smoothly run time to time. II. Key Roles &

Responsibilities:1. Manage Pre-Due Team’s (60%):

Key

responsibilities:and duties include, but are not limited to...

Kỹ năng chính

debt collectionleadershipcustomer service managementcall center managementmanagement knowledgecustomer service

Yêu cầu

University graduated is preferable. Probably in Economics, Finance or Banking

At least 3 years of work experience as Supervisor, Team Leader Collection, Call Center, Customer Service is preferable

Performance management

Driven target achievement & Target and scheme proposal

Retail banking and consumer finance

Efficiency process improvement

Customers' repayment behavior

Vietnameses - English_ Intermediate

Team management skill (Relationship building;) Agility and adaptability;...

Quyền lợi

Thưởng: Attractive KPI Bonus (monthly or yearly) and 13th month salary

Chăm sóc sức khoẻ: Premium personal healthcare insurance for all employees and spouse and/or children

Nghỉ phép có lương: 14 – 20 days annual leave, 3 days of sick leave with pay

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