Tổng quan công việc
English
Responsibilities: 1. Promote courses, arrange trials, and handle sign-ups 2. Register new students and maintain accurate records 3. Manage customer care, student retention 4. Track course sessions, follow up on renewals and payments 5. Respond promptly to messages across communication channels 6. Ensure child safety, support students and teachers during classes, record student progress 7. Gather customer feedback and...
Kỹ năng chính
Yêu cầu
Experience and
Qualifications:- At least 2 years of experience in a Customer Care team - Committed to working with us for at least 1 year - Strong listening and communication skills, good English communication (listening and speaking) skills (TOEIC 550 / IELTS 5.0) and eagerness to learn - Careful, detail-oriented, responsible, and hardworking. Ability to multitask,...
Quyền lợi
Đào tạo:
Work in an international environment to improve English and communication skills with customers - Build teamwork skills in a professional setting; strengthen interaction with children - Receive free training in Aikido and Kenjutsu from instructors
Khác:
Môi trường làm việc quốc tế, cải thiện kỹ năng giao tiếp và kỹ tiếng Anh với khách hàng.
Rèn luyện kỹ năng làm việc nhóm trong môi trường chuyên nghiệp; nâng cao khả năng tương tác với trẻ em
Thông tin bổ sung
Chăm sóc khách hàng
Sinh Vien, Toeic, Ielts
Tiếng Anh
