Tổng quan công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Kỹ năng chính
CRMcustomer relationship managementcustomer service
Quyền lợi
Yearly Bonus
Annual Leave
THR
Sick Leave
Training/Certification
Career Path
Perform Bonus
Thông tin bổ sung
Tín hiệu vai trò
Chăm sóc khách hàng, Nhân sự