Tổng quan công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Kỹ năng chính
CRMcustomer relationship managementcustomer service
Quyền lợi
Yearly Bonus
Sick Leave
Career Path
Training/Certification
THR
Annual Leave
Perform Bonus
Thông tin bổ sung
Tín hiệu vai trò
Chăm sóc khách hàng, Nhân sự