Nhân viên Chăm sóc khách hàng (Ca đêm) Full time

WHAT YOU WILL BE DOING Key

Responsibilities:Answer inbound client calls in English: basic inquiries, order/status updates, routing to the right team. Support admin work when not on calls: data entry, ticket updates, simple email replies. Coordinate with internal teams (sales, operations, warehouse) to resolve issues. Keep records accurate and follow provided SOPs. Prepare simple summaries/reports on calls and tickets when needed

WHAT WE ARE LOOKING FOR: Spoken English for phone calls; written English for emails.

Under 1 year of experience or fresh graduate - no specific tool experience required.

Full training provided.

Detail-oriented, responsible, and able to manage time well.

Comfortable switching between calls and admin tasks.

Interest/knowledge in furniture is a plus WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC WORKING HOURS: 11PM - 8AM (Mon - Fri).

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing

benefits:as below: A competitive monthly salary based on your ability 13th month Tet bonus & bi-annual performance bonus Annual salary review Attractive employee awards: Employee of Year, Semi-Annual outstanding employee Social insurance and healthcare insurance upon Vietnam Labor Code PTI insurance package, and annual health check An English-speaking environment An open culture that spurs creativity, innovation, and inclusivity A variety of training courses for your career development Diverse activities to foster relationships, including company trips, year-end party, employees‘ birthdays An open-space office, a cafeteria, and a range of modern equipment Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)