Tổng quan công việc
Customer Support & Consultancy: Provide exceptional customer support and expert consultancy for our full range of products and services.
Call Handling: Manage both inbound and outbound calls efficiently to address customer inquiries and needs.
Quality Assurance: Ensure top-tier service quality and maintain high levels of customer satisfaction.
Team Collaboration: Work closely with team members to promptly resolve technical and account-related issues.
Kỹ năng chính
Yêu cầu
Education: College graduate or higher. Language: Basic English communication skills are a plus. Shift Availability: * Willing to work night shifts (aligned with the U.S. time zone). Able to work overtime (OT) during peak seasons.
Quyền lợi
Salary: 12,000,000 – 13,000,000 VND/month (negotiable based on experience). Night Shift Amenities: Dedicated air-conditioned sleep room available at the office for your comfort. Dining Facilities: Fully-equipped kitchen area for self-cooking. Legal
Benefits: Insurance, paid leaves, and public holidays fully covered under Vietnamese Labor Law. Office Perks: Free snacks, coffee, and drinks always available to keep you energized. Work Environment: A friendly, supportive, and highly professional working culture.
Thông tin bổ sung
Chăm sóc khách hàng
Cao đẳng
Tiếng Anh
