NEGOTIATOR - Đàm Phán Viên - Night Shift/16Mil [Finance Service]

Work with creditors to negotiate/agree upon a reduced settlement on delinquent and/or charged-off accounts on behalf of our clients.

Analyzing customer profiles and identifying the conditions required for the best agreement for the customer, following company guidelines (training will be provided upon employment).

Analyzing and evaluating the financial situation as well as the current debts of customers based on the billing department's provided records (training will be provided upon employment).

Collecting and submitting necessary documents provided by customers.

Checking, reviewing files, and contacting the responsible person at the bank to explain and present the reasons of the customer for approving specific support programs offered exclusively for the customer.

Ensuring efficiency to always obtain the best offers from the bank for customers.

Informing customers about the offers pr2ovided by the bank.

Persuading customers to follow the bank's plan to receive the best

at a reasonable cost.

We are committed to delivering optimal solutions that help clients save time and resources while ensuring the highest operational efficiency.

With a customer-centric approach, Outsource Solutions continuously enhances the quality of our services to provide the best possible experience.

At the same time, we foster a professional, transparent, and equitable working environment where every employee is valued and given opportunities for growth.

If you are looking for a stable workplace with abundant learning and development opportunities, Outsource Solutions is the ideal choice to accompany you on your career journey.

What is “debt settlement”?

Debt settlement is the process of negotiating with creditors to reduce the total amount owed.

It’s typically used by consumers who are experiencing financial hardship and can’t keep up with minimum payments.

Rather than paying the full balance, the goal is to reach an agreement to pay a reduced lump sum or structured payments.

NEGOTIATOR - Đàm Phán Viên - Night Shift/16Mil [Finance Service] Working hours: 22:00 - 07:00, 5 days/ week (working by US business hours).

1.

JOB

. Coordinating with departments (Sales, Customer Service, Billing, etc.) to address customer inquiries when needed. Performing other tasks as required by management. 2.