Tổng quan công việc
Manage end-to-end merchant operations, including onboarding, daily performance monitoring, and issue resolution.
Ensure food quality standards, food safety compliance, and order preparation SLAs.
Collaborate with Business, Delivery, CS, Marketing, and Tech teams to improve merchant and user experience.
Recruit, train, and lead the Merchant Operations & Merchant Support teams.
Track and improve key...
Kỹ năng chính
Yêu cầu
Bachelor’s degree in Business Administration, Logistics, E-commerce or related fields.
3–5 years of experience in E-commerce Operations, Food Delivery Platforms, or F&B operations.
Strong leadership and team management skills.
Solid understanding of restaurant operations, last-mile delivery, and tech-enabled processes.
Strong analytical, problem-solving, and communication skills.
Experience in startup or tech companies is a...
Quyền lợi
Thưởng: Lương tháng 13
Chăm sóc sức khoẻ: Bảo hiểm
Đào tạo: Kỹ năng mềm và kỹ năng chuyên môn
Thông tin bổ sung
Marketing, Vận hành, Điện, Nhà hàng
Đại học
