Logistics Customer Service

Receive and handle customer booking requests: verify shipment details and propose suitable logistics solutions (carriers/airlines, routes, pricing, etc.)

Track and update shipment status (Shipment Tracking), ensuring timely and accurate updates to customers

Act as a key coordinator among multiple parties: customers – shipping lines/airlines – internal operations – overseas...

College degree or above in Logistics, International Business, Import-Export, Economics, or related fields

1–5 years of experience in logistics CS/operations/forwarding

English (4 skills) for daily communication

Good understanding of international logistics: Sea/Air freight, documentation, customs, Incoterms

Strong communication, problem-solving, and multitasking skills

Detail-oriented, responsible, and able to work under pressure 2.

BENEFITS:• Competitive and negotiable...

Thưởng: Competitive and negotiable income – range $650 - $750

Chăm sóc sức khoẻ: Full

benefits: social insurance, health insurance, annual leave

Đào tạo: Training on logistics expertise and customer service skills

Khác: Professional working environment with opportunities to work directly with Chinese clients/partners Clear career path: CS → Senior CS → Team Leader → Supervisor → Assistant Manager → CS Manager