Lead Logistics Customer Experience & Operations Specialist

The Lead Logistics Customer Experience & Operations Specialist is responsible for:

Primary point of contact for stakeholders for daily operations activities.

Execute, manage and monitor the overall flow of an end-to-end shipment.

Provide a value add to the customers through effective business solutions by having good business knowledge / process understanding.

Coordinate with various stakeholders in shipment process...

Minimum 1-3 years of experience with logistics.

Good knowledge of and experience with Customer Service Agent and Supply Chain Management operations, from both origin and destination.

Excellent communication skills and the ability to communicate confidently for coordination with stakeholders.

Stakeholder management skills and relationship building.

Passion to drive closures & high-level customer service orientation – Customer Centricity.

Result...

Thưởng: Performance Bonus