IT Support Specialist

Responsibilities:

1st and 2nd level AIMS system support

DT&IT asset management

DT&IT CR management

MES (Production application) implementation support

Other related

responsibilities:• Provide first-level technical support to end users via various channels such as phone, email, chat, or in-person.

Diagnose and troubleshoot basic engineering software, hardware, and network issues reported by end users.

Guide...

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Proven experience in providing first-level technical support in a professional environment.

Solid knowledge of commonly used Engineering basic applications (CAD, CAM), operating systems (Windows), and productivity tools.

Familiarity with computer hardware, peripherals, and mobile devices (desktops, laptops, printers,...

Khác: Opportunity to build IT system from the beginning Work in international environment (ASEAN & India team) Career growth and learning opportunities