IT Support Engineer (Open for IT Fresher - Basic English - Community)

YOU WILL:

Respond to technical Q&A via standardized portals (e.g., Stack Overflow, GitHub, community forums), ensuring accurate and timely resolutions.

Develop and maintain a robust knowledge base by documenting solutions, troubleshooting steps, and best practices.

Attends readiness training and non-technical training to ensure that you become proficient in support topics (Product/Process Improvement).

Provides feedback...

Must Have:

IT backgrounds or working experience with proficiency in at least one programming language.

Basic English reading comprehension and writing skills to handle documents and communications.

Priority given to candidates with customer service experience or a strong customer-oriented mindset. Nice To Have:

Experience with Microsoft Azure Services (a good advantage). WHY US?

Salary ranges...

Chăm sóc sức khoẻ: Annual Health Checkup

Nghỉ phép có lương: 20 days leave (12 days of annual leave and 8 days of sick leave)

Đào tạo: Training will be offered

Máy tính xách tay: Laptop provided.

Hoạt động nhóm: Activities: Birthday party, Employee engagement activities

Khác: Salary ranges (Gross): From 16,000,000 VND Salary at 100% during the probationary period 90% contribution of the gross salary to social insurance An employee who works at night (10PM-6 AM) will be paid an additional amount of 30% of the normal salary