It Helpdesk Engineer

Job Overview : Working under the direction and guidance of the Line Manager, the IT Helpdesk Engineer is responsible for providing IT first-tier support to their school's internal customers (staff, students, parents and visitors) by assisting them with incident and problem resolution, productivity hardware, software support, and follow-up IT requests.

The IT Helpdesk Engineer also be responsible...

Education:

Bachelor’s degree in Computer Science, Information Technology or equivalent

IT certificates or equivalent preferred: MCP, CCNA, MCSA Experience:

Fresh graduate with potential or at least two years of computer and end-user helpdesk assistance experience. It is preferable for candidate have prior experience working in an international school environment.

Troubleshooting experience with Windows OS clients (Windows 10/11)

Working knowledge of...

Chăm sóc sức khoẻ: Healthcare Plan including Healthcare Insurance and 24/7 Accident Insurance, along with an Annual Health Check

Nghỉ phép có lương: 12 Annual Leaves & Additional School Leaves

Khác: Continuous Professional Development and complimentary lunch at the school