[HCMC] Customer Service Officer - Fresh Graduate

Get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone Do CS Weekly report Daily check the content and images for upload on Fanpage.

Update new products, promotion, TVC, Clip...on fanpage, youtube,… Control consultation regarding customers’ Q&A on fanpage, youtube.

Manage and update product information into CRM system Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.

Support in sending Birthday Cards to valued customers.

Key in customers database shared by supermarket, pharmacy,… Follow other duties required from CS Leader

Female, welcome fresh graduate from University or under 1 year experience (Business Administration major) Have passion in service industry; Customer-oriented, hardworking, trustworthy, eager to learn, and teamwork spirit; Flexibility to respond to a range of different work situations, Can working independently, ability to multi-task, prioritize, and manage time effectively Be willing to work overtime occasionally if requested Proficiency in both English and Vietnamese communication Proficiency in using MS Word, Excel, PowerPoint, Social network Photoshop, AI, canva skill is an advantage Địa điểm làm việc Hồ Chí Minh 37 Ton Duc Thang Street, Bến Nghé, Quận 1, Hồ Chí Minh

Laptop Chế độ bảo hiểm Du Lịch Phụ cấp Xe đưa đón Đồng phục Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Công tác phí Nghỉ phép năm CLB thể thao