[HCM/HN] - Client Excellence Executive

ACTUAL THINGS YOU’LL DO Client excellence & account leadership: Act as the primary point of contact for assigned clients, ensuring clear communication, expectation alignment, and high-quality service delivery.

Build and nurture long-term relationships with corporate clients, ecosystem partners, and startups.

Proactively identify client needs and opportunities to expand engagement across innovation initiatives.

Program delivery & project ownership: Take full ownership of end-to-end delivery for innovation programs, including Startup Scouting, Accelerators, and Corporate Innovation projects.

Coordinate internal teams and external stakeholders to ensure timely, high-quality execution aligned with client objectives.

Monitor project progress, manage risks, and ensure deliverables meet agreed standards and outcomes.

Ecosystem insight & innovation consulting: Conduct research and synthesize insights on emerging technologies, startup trends, and industry developments.

Contribute to thought leadership and knowledge development within the team.

Strategy development & proposal design: Lead the development of client proposals, including defining problem statements, structuring program approaches, and crafting compelling narratives.

Design tailored innovation programs that address specific business challenges and strategic goals.

Prepare high-quality reports and presentations that deliver clear insights and actionable recommendations.

THE

REQUIREMENTS:Education: Bachelor’s degree in Business Administration, Economics, Marketing, Communications, or related fields. Experience: Prior experience in innovation projects, startup environments, or successful completion of the BambuUP Client Excellence Trainee program is preferred. Project management skills: Proven ability to plan, manage project timelines, and ensure high-quality deliverables across multiple projects simultaneously. Problem-solving mindset: Strong analytical thinking with the ability to transform complex business challenges into actionable innovation solutions. Communication & persuasion: Excellent verbal and written communication skills in both Vietnamese and English, with the ability to present and negotiate effectively. Entrepreneurial spirit: A proactive and highly responsible attitude, with the mindset of a founder - taking initiative and driving impact. Attention to detail: Highly detail-oriented and capable of working in a fast-paced, dynamic startup environment.

BENEFITS Monthly salary for full-time applicants: 9.000.000 - 10.000.000 VNĐ Annual salary review.

Social insurance, Health insurance, Unemployment insurance.

Building the base for one potential Startups to contribute into Startups Ecosystem and Entrepreneurship in Vietnam and Southeast Asia.

Access to the network with C-levels from big corporates, organizations and government bodies in the entrepreneurship ecosystem in Vietnam and Global.

Going fast and going effectively with one brilliant BODs and one supportive, active, young and enthusiastic team.

Participating in office activities such as Happy Hour, 10-min daily Healthcare Program…