Experience Operations Executive

Answer all queries from customers and partners relating to our travel products/services Plan, coordinate, and execute our service end-to-end Handle issues in real time Provide the best customer care Optimize cost while maintaining service standards Other tasks assigned by company Report to Operations Manager

Have experience in travel operations (DMC experience preferred) Strong organizational and multitasking skills High attention to detail and problem-solving ability Able to work under pressure, including weekends/holidays if required Good English communication Strong sense of responsibility and accountability

Base Salary: 12,000,000 – 15,000,000 VND and commission/bonus Dynamic and fast-paced environment Exposure to diverse and high-end travel programs Clear operational career pathway