ENGLISH-SPEAKING BILLING / SETTLEMENT PAYMENT Night Shift

Creditor Payment Coordination: Call creditors to confirm, schedule, and execute settlement payments.

Payment Issue Resolution: Identify and resolve any payment-related issues that may impact the settlement process.

Settlement Monitoring: Ensure client settlements remain in good standing by proactively following up on payments.

Creditor Follow-ups: Regularly check with creditors on pending or missed payments to prevent settlement voids.

Settlement Disputes: Handle dishonored settlements by negotiating with creditors and disputing unfair cancellations.

Client Protection: Ensure that clients’ settlement agreements are honored by creditors and take necessary steps to protect their agreements.

Perform additional duties as assigned by management to support departmental and organizational goals.

3.

Graduated from a College/University or higher, preferably in the following majors: Finance, Banking, Accounting, International Business, Commerce, etc.

No experience required, training will be provided at the start of the job.

Fluency in English, with an IELTS score of 6.5 or higher or equivalent certificates/degrees (mandatory requirement) as the working market is 100% US, work with partners and banks in the US.

Strong problem-solving and communication skills.

Ability to calculate quickly and accurately.

Proficiency in meticulous attention and focus on every detail.

Proficient in Microsoft Office.

Ability to thrive in a high-pressure environment and work effectively both independently and in a team.

Preference will be given to candidates with experience working at Banks/Financial Institutions and a solid understanding of payment processes.

4.

WE CAN OFFER: High salaries for high performance, Official Salary: 16.000.000 VND + Bonus.

Work in a foreign-friendly and professional environment.

Full participation in social insurance according to government regulations.

Annual regular health check-ups.

Team building activities and a 13th-month salary based on the company's business performance.

Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.

The company provides all the necessary work equipment.

Training on software usage such as CRM, ZOOM as required by the company.

Access to a pantry with free tea, snacks, coffee, noodles, etc., daily.

Microwave, refrigerator, hot and cold water dispenser with a view of the city.

Separate resting area during lunch break.

Working environment: young, dynamic, productive & speed-focused with various departments and over 60 employees.

Competitive salary commensurate with capabilities.

Fair evaluation and opportunities for career advancement.

5.

JOB DETAILS: Employment type: Full-time (Night shift) at the company, remote/hybrid working are not accepted.

Industry: Financial services in the US market (No insurance, No lending).

Career Path

Mentorship

Cross-Training

Annual Leave

Employee Award

Team Outing