Tổng quan công việc
Receive and process customer requests via phone, email, chat and text messages.
Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.
Provide accurate information about products/services, policies, terms of use.
Guide customers to handle changes, refunds/cancellations of services, complaints.
Ensure the best customer experience, respond quickly and professionally.
Update special situations to management when necessary.
Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project. Candidate
requirements:- High school graduate or higher.
Proficiency in one of the following languages: +English - Projects on travel, airline tickets, banking. (Nightshift 24/7)
Benefits:Income:
Specifically: +Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI). Attractive
benefits:
Full insurance (social insurance, health insurance, unemployment insurance).
24/7 accident insurance.
13th month salary.
Annual leave - Annual health check-up.
International, professional, modern working environment.
Clear promotion opportunities, in-depth training.
Kỹ năng chính
Yêu cầu
High school graduate or higher.
Proficiency in one of the following languages: +English - Projects on travel, airline tickets, banking. (Nightshift 24/7)
Quyền lợi
Training/Certification
Sales Commission
THR
Work Insurance
Career Path
Thông tin bổ sung
Chăm sóc khách hàng, Nhân sự
Tiếng Anh, Tieng Nhat, Tieng Han, Tieng Trung
