Công ty TNHH Shelby Global logo

Customer Support

Công ty TNHH Shelby Global

Quận Hai, Thành phố Hồ Chí Minh, Vietnam
Chưa công bố1 - 3 yearsĐăng hôm nayNguồn: Glints
Ứng tuyển trên Glints

Tổng quan công việc

Customer Support: Handle inquiries and resolve issues promptly.

Inventory & Supply Management: Monitor stock levels and coordinate replenishment.

Project & Order Management: Track progress and share updates with relevant departments.

Information & Communication: Ensure accurate and timely information flow across teams and stakeholders.

Sales Forecasting & Reporting: Compile and analyze data for regular reporting.

Relationship Management: Build long-term trust with customers, suppliers, and partners.

Additional Duties: Support promotional activities, conduct market research, and assist with related tasks.

Training & Development: Participate in in-house training and OJT during probation.

Job

Kỹ năng chính

ExcelCRMoutbound callcustomer supportcall centercustomer servicehelp deskcustomer relationship managementwordimport exportinventoryforecasting

Yêu cầu

Must-Have: Bachelor’s degree or higher.

Business-level English proficiency.

2+ years of B2B sales or sales assistant experience in manufacturing/trading.

1+ year of import/export operations experience.

Stable work history (1–2 employers preferred).

Proficiency in Microsoft Office (Excel, Word).

Nice-to-Have: Experience in Japanese-affiliated companies.

Japanese language ability (JLPT N3 or higher).

Desired Profile: Reliable, proactive, and creative thinker.

Strong deadline management and PDCA cycle application.

Ability to build lasting customer trust.

Interest in diverse products and industries.

Strong communication and problem-solving skills.

Quyền lợi

Training/Certification

Health Insurance

Work Insurance

THR

Thông tin bổ sung

Tín hiệu vai trò

Nhân sự

Học vấn/chứng chỉ

Đại học, Jlpt

Ngôn ngữ

Tiếng Anh, Tieng Nhat