Customer Services Team Leader

Responsibilities:

Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal

requirements:• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly

Identify performance related issues, develop an...

Minimum 1 year of experience in Customer Service, Customer Support, Operations, Call Center, or related fields.

At least 1 year of experience in team leading/supervisory role with experience managing a team of more than 10 members.

Open to candidates from all industries related to Customer Services.

Good English communication skills, both written and...

Thưởng: KPI Performance 13th Monthly Salary

Nghỉ phép có lương: 14 Days Annual Leave