Tổng quan công việc
Efficiently handling and resolving customer issues and inquiries regarding LitCommerce products Collaborating with Tech Support to provide timely solutions to users Collecting customer reviews to boost app ratings and improve service
Kỹ năng chính
Yêu cầu
Proficient in English speaking and writing skills: IELTS 6.0 or TOEIC 750 equivalent; Available for flexible work shifts; Ability to work independently, collaborate effectively, and pursue self-directed learning; Experience in customer service, e-commerce, and basic IT knowledge are advantages.
Quyền lợi
Total target income: 9.000.000 - 13.000.000 VND/month ( Include P1, P2, P3) + Other Support Bonus: according to the team's Regulation.
Total target income is based on performance.
Performance is evaluated quarterly, with potential for advancement.
Holiday, Year-end, New Year, and performance bonus.
Flexible remote working schedule Structured approach to Customer Service basics.
Monthly in-house coaching and mentoring programs.
Thông tin bổ sung
Chăm sóc khách hàng
Toeic, Ielts
Tiếng Anh