Customer Service

JOB SUMMARY Handles sample arrangements from Vietnam factory to the customers and regions and supports Hong Kong, China, and Vietnam teams in their daily operations and paperwork. KEY

RESPONSIBILITIES:AND AUTHORITIES

Provide support to Marketing and Project Management team (in VN, China and Hong Kong) to resolve issues in order fulfillment and production/shipment release, especially for tasks requiring physical presence in Vietnam.

Handle sample arrangement from start to finish (submit requests, prepare samples, pack, ship out and track approval).

Assist in account management including coordination with customers and internal departments such as factory operations, engineering team and packaging team to ensure timely delivery of projects and products.

Acquire data from and update Oracle ERP system.

Vietnam related travel and admin support.

Support supply chain processes such as order processing, shipping and PMC planning.

Prepare quotes and Excel reports.

REQUIREMENTS Education

Bachelor degree in Business Administration or related disciplines Experience

3 years relevant experience in manufacturing industry of consumer products, with good understanding of factory operations

Experience with ERP system, preferably Oracle

Preferably with experience working with product development teams or consumer goods projects Knowledge

Good command of written and spoken English is a must

Basic understanding of finance and accounting

Basic understanding of trading, import & export activities

Mandarin language is a plus Functional Skills

Proficiency in MS Office (Word, Excel, PowerPoint) Other Abilities

Willing to learn, a good team player and self-motivated

Well-organized individual with good communication skills and positive can-do attitude *Working Location: Tan Phu Trung - Cu Chi - HCMC. Shuttle buses from HCM, Binh Duong and Dong Nai are available

Mô tả Công việc JOB SUMMARY Handles sample arrangements from Vietnam factory to the customers and regions and supports Hong Kong, China, and Vietnam teams in their daily operations and paperwork. KEY

RESPONSIBILITIES:AND AUTHORITIES

Provide support to Marketing and Project Management team (in VN, China and Hong Kong) to resolve issues in order fulfillment and production/shipment release, especially for tasks requiring physical presence in Vietnam.

Handle sample arrangement from start to finish (submit requests, prepare samples, pack, ship out and track approval).

Assist in account management including coordination with customers and internal departments such as factory operations, engineering team and packaging team to ensure timely delivery of projects and products.

Acquire data from and update Oracle ERP system.

Vietnam related travel and admin support.

Support supply chain processes such as order processing, shipping and PMC planning.

Prepare quotes and Excel reports.

Yêu Cầu Công Việc:REQUIREMENTS Education

Bachelor degree in Business Administration or related disciplines Experience

3 years relevant experience in manufacturing industry of consumer products, with good understanding of factory operations

Experience with ERP system, preferably Oracle

Preferably with experience working with product development teams or consumer goods projects Knowledge

Good command of written and spoken English is a must

Basic understanding of finance and accounting

Basic understanding of trading, import & export activities

Mandarin language is a plus Functional Skills

Proficiency in MS Office (Word, Excel, PowerPoint) Other Abilities

Willing to learn, a good team player and self-motivated

Well-organized individual with good communication skills and positive can-do attitude *Working Location: Tan Phu Trung - Cu Chi - HCMC. Shuttle buses from HCM, Binh Duong and Dong Nai are available Thông tin khác Bằng cấp : Đại học Độ tuổi : Không giới hạn tuổi Lương : Cạnh tranh Gợi ý hồ sơ Thiết kế CV Ứng Tuyển Chia sẻ việc làm này: Job tags / skills Customer Service Customer services Nhân viên dịch vụ khách hàng Nhân viên chăm sóc khách hàng Customer care staff Customer service staff Customer service executive Nhân viên hỗ trợ khách hàng Customer service representative Gửi tôi việc làm tương tự Báo xấu NỘP ĐƠN ỨNG TUYỂN Các công việc tương tự ĐÁNH GIÁ MỨC ĐỘ TƯƠNG THÍCH my-resume.pdf Đổi hồ sơ đánh giá tương thích Các công việc tương tự Việc làm the...