Customer Service Support (Japanese + English)

Serve as the first point of contact for internal customers and suppliers, providing support in Japanese and English through ticketing tools, email, and phone channels.

Handle inquiries and requests related to indirect procurement processes, including Purchase Requisitions (PR), Purchase Orders (PO), supplier management, goods receipt, invoice-related queries, catalog purchasing, and procurement system navigation. -...

Qualifications - Bachelor degree in related major - Strong customer service mindset with excellent communication and stakeholder management skills.

Ability to work effectively in a fast-paced, multicultural, and service-oriented environment.

Strong problem-solving and analytical skills.

Experience with procurement processes, ERP systems (e.g. SAP), and ticketing tools (e.g. ServiceNow) is an advantage.

Proficiency in Japanese and English,...

Thưởng: 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal

Chăm sóc sức khoẻ: Premium health insurance for you and 02 family members

Nghỉ phép có lương: 15++ days of annual leave + 1 day of birthday leave

Đào tạo: Engage in our diverse training programs which surely help strengthen both your personal and professionalism

Hoạt động nhóm: Free in-house entertainment facilities and sport activities: football, badminton, yoga, Aerobics… Vibrant culture: Enjoy team-building events, company trips, year-end parties, tech talks, charity & CSR initiatives

Khác: Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world Join a dynamic and fast-growing global company 100% monthly salary and mandatory social insurances in 2