Ocean Network Express (Vietnam) – Hanoi Branch Office logo

Customer Service Staff

Ocean Network Express (Vietnam) – Hanoi Branch Office

6th Floor, Sun Red River Building, 23 Phan Chu Trinh Street, Hoan Kiem District, Hanoi, Vietnam
Chưa công bốKinh nghiệm chưa rõDang hom quaNguồn: VietnamWorks
Ứng tuyển trên VietnamWorks

Tổng quan công việc

Pick up all queries and requests from Customers and respond in timely manner.

Handle Booking inquiries from customers.

Coordinate with the Offshore team to follow up inquiries regarding Booking notes - Monitor Container loading list to ensure the readiness at the timelines.

Inform to customer about vessel changes, vessel delay, loading confirmation.

Keep updating vessel schedules...

Kỹ năng chính

customer servicebooking managementvessel planninglogistics operationinternational tradelogistics

Yêu cầu

Vietnamese Citizen.

Gender: Male/Female under 30 years old - Bachelor’s degree in supply chain management, Logistics, International Trade, Maritime Studies, or Business Administration.

Experience in the field of Sales / Customer Service in Logistics or Carriers Company are preferrable.

Fluency in English (both written and spoken), as you will work with global networks, overseas agents, and international clients....

Quyền lợi

Thưởng: Chế độ đãi ngộ tốt

Chăm sóc sức khoẻ: Lương thưởng hấp dẫn

Nghỉ phép có lương: Chế độ bảo hiểm theo luật quy định

Thông tin bổ sung

Tín hiệu vai trò

Chăm sóc khách hàng

Học vấn/chứng chỉ

Đại học

Ngôn ngữ

Tiếng Anh