Customer Service Staff

Summary Crystal Code Co., Ltd is a software development company with its namesake approach of three-dimensional thinking upon various stages and levels of application design and development. We maintain in-house products that are in the FinTech space while also having anchor, long-term clients around the world across Asia and Europe in the Blockchain space. We...

Minimum 1–2 years of previous customer service experience, preferably in a tech or fintech environment.

Advanced English proficiency (Typing); able to communicate clearly and professionally with international clients across Asia and Europe.

Able to handle customer escalations calmly and effectively — de-escalate complaints, coordinate with internal teams, and follow up to ensure resolution.

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Thưởng: 13th month bonus.

Chăm sóc sức khoẻ: Premium healthcare insurance.

Nghỉ phép có lương: 15 annual leave days per year.

Hoạt động nhóm: Company trip.

Khác: Attractive salary with generous raise. Friendly working environment with a young and professional team. Social insurance.