Customer Service Specialist Full-time

Customer order management and inquiry process Processing orders, forms, applications, and requests.

Order confirmation, handling of delivery schedule, shipping preparation.

Manage and follow up tightly for urgent/ ASAP orders.

Communicate with customers through various channels.

Back-up order management report.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency regarding to the customer’s requirement.

Support to instruct new member the process of customer service.

Bachelor degree in Supply chain. Knowledge about manufacturing. High skills in calculations, excel, presentation. Advance in English. Negotiation skill, Teamwork, management skill, problem solving skill.

Competitive salary and additional

benefits:. Shuttle bus from Ho Chi Minh, Thu Duc, Bien Hoa. 13th month salary bonus. 14 days of annual leave. Full social and health insurance

benefits:as per legal regulations. 24/7 accident and health insurance. 1 fully paid day off for Christmas. Access to internal and external training programs. Company-provided PC or laptop.