Tổng quan công việc
Handle customer inquiries via email, phone, and live chat in a prompt and professional manner - Develop and maintain strong, positive relationships with customers - Relay customer feedback, concerns, and needs to the Supervisor or Department Head - Create simple reports related to customer inquiries - Investigate and resolve customer issues using internal tools and systems - Carry...
Kỹ năng chính
Yêu cầu
Prior experience in customer service is a plus - Strong proficiency in using email, live chat, and other online communication tools - Highly organized, self-motivated, and able to work independently as well as collaboratively in a team - Proficient in Microsoft Office applications - Can speak in Vietnamese and English - Willing to relocate to Cambodia
Quyền lợi
Khác:
Company-Provided Accommodation – Free housing to support your relocation
Meal Allowance – Monthly stipend for meals
Paid Leave – Entitled vacation and personal leave
Work Visa & Permit Support – Full assistance with required legal documentation
Thông tin bổ sung
Chăm sóc khách hàng
Tiếng Anh