Customer Service & Satisfaction Intern

Data Analysis & Report (30%) :

Customer Voice: Review Customer Voice (CV) Report from Operations Site, check and make the preparation of reporting, advise/give proposal effectively - Consolidate transaction by weekly, support monthly and analyze data (Current /New Project for future implementation) Design POP, signage/standee, file Power Point for CSS projects (30%) :

Make POP, advertisement for promotion programs to promote AEON services - Make file POP for training or report Marketing Research (Service) (20%) :

Catch Trend about shopping in Vietnam and Asia/World - Survey Competitors (Focus on trend of Self Service Checkout, new technology service) - Initiate new Ideas / Suggestion in current Non - Cash / Self Service (SSC/ Kiosk) Support and do tasks are delegated by CSS Manager (20%)

Studying University with major in Social Science, Business Administration, Marketing or International Course (Prefer) (Business/Non Business) Good customer service mind Good command in English (verbal/written) Have a polite, tactful and friendly attitude Knowledge in Microsoft Word, Excel and Power Point Can use Canva, Capcut (basic to medium level) or other AI design tool Other Foreigners Languages (Chinese, Korean,…)

Non-salary Canteen meal at lunch Continuous training and detailed work instructions Support internship confirmation according to the company's form Arrange flexible study & working time Shuttle bus (District 7, Binh Thanh District, Binh Duong)