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Customer Service Representative

OIA GLOBAL Vietnam

138-142 Hai Bà Trưng, phường Đa Kao, Quận 1, TP. Hồ Chí Minh, Việt Nam
Chưa công bốKinh nghiệm chưa rõ4 ngày trướcNguồn: VietnamWorks
Ứng tuyển trên VietnamWorks

Tổng quan công việc

The Field Service Representative is responsible for customer service support for both international and domestic customers. You will coordinate with customers and support internal teams to help provide a seamless customer experience. Working with both internal and external stakeholders, you will provide proactive customer service and follow up on any unresolved matters in a...

Kỹ năng chính

Excelbilingual proficiencyimport export knowledgemicrosoft officecustomer servicenegotiationinventoryimport exportforecasting

Yêu cầu

Proficient in Microsoft Office with advanced proficiency working in Excel.

Good communication in both Vietnamese and English.

Negotiation/ listening skills.

Understand manufacturing process, forecasting methods, and inventory control procedures.

Understand inventory / accounting relationships; ability to prioritize.

Understand import-export process and customs procedure well.

Competency, accuracy, customer service attitude, persuasiveness, able to handle...

Quyền lợi

Thưởng: 13-month salary

Khác: competitive salaries and excellent

benefits:

Thông tin bổ sung

Tín hiệu vai trò

Chăm sóc khách hàng

Học vấn/chứng chỉ

Moi Tot Nghiep

Ngôn ngữ

Tiếng Anh