CUSTOMER SERVICE ONLINE

I/

Mô tả công việc:- Receive and handle inquiries, provide information related to policies, services, and products to customers via email.

Support in resolving customer complaints, propose suitable solutions or alternatives within the allowed timeframe; ensure issues are followed up and resolved completely.

Perform other tasks as assigned and guided by the Team Leader. II/

Yêu cầu công việc:- Basic English reading comprehension (documents, emails, etc.).

Proficient in using Excel, Google Sheets, and other tools to track order data.

Experience in Customer Service, Fulfillment POD, Dropshipping, or related fields. Thu nhập:

50k/hour + Bonus Perfomance

Training/Certification

Overtime Pay

Transport Money

Team-building events

THR

Sales Commission

Career Path

Perform Bonus