Customer Service Officer

We are seeking a passionate and skilled Customer Service Officer with approximately 1 years of experience to join our dynamic team.

You will play a key role in handling customer’s inquiries, resolving issues, providing proactive outreach and managing complaints.

This position offers the opportunity to work on innovative projects from concept through production.

1. Key

Responsibilities:• Receive and handle customer requests promptly and efficiently.

Provide product, service, and technical support information to customers.

Build and maintain good relationships with customers through various communication channels.

Monitor order progress and ensure timely delivery.

Resolve customer issues and complaints in a professional manner.

Coordinate with other departments to achieve the company’s overall goals.

Contribute ideas to improve...

Thưởng: 13th month salary Bonus if meets the KPI

Chăm sóc sức khoẻ: Premium Healthcare plan Annual Health Check-ups

Khác: Business trip allowance VND 300,000/day Other

benefits:in accordance to Company's Policy and Vietnam Labor Laws