Customer Service Manager

1.

JOB PURPOSE Manage and direct the entire operations of the Customer Service (CS) department at Rudholm Vietnam.

Responsible for establishing and optimizing order fulfillment workflows, overseeing supply chain coordination (purchasing, stock monitoring, and hub operations), and ensuring the highest standards of service delivery to global apparel brands and domestic vendors.

This role heavily focuses...

Experience: 5 to 7 years of progressive experience in Customer Service, Merchandising, Production Planning, or Supply Chain Management.

Including at least 2–3 years in a leadership or supervisory position managing a team of approximately 5 employees. Demonstrated ability to coach, develop, and motivate team members while ensuring operational excellence and customer satisfaction.

Education: Bachelor’s degree or...

Thưởng:

Competitive salary, negotiable based on

qualifications:and experience.

13th-month salary and year-end bonus based on individual performance and the company’s business results.

Chăm sóc sức khoẻ:

Full participation in Social, Health, and Unemployment Insurance in accordance with statutory regulations.

Private health insurance provided after the probation period.

Annual health check-ups.

Cơ hội du lịch:

Annual company trip and other corporate events.