Customer Service

Customer Service Support

Handle customer inquiries related to freight forwarding, trucking, customs clearance, warehousing, and other logistics services.

Provide customers with shipment status updates and follow up on their requests in a timely manner.

Coordinate with internal teams to resolve service issues, delays, document errors, and customer complaints.

Understand customer...

College/University degree.

At least 3 year of experience in Customer Service or related roles.

Strong communication and problem-solving skills.

Proficient in MS Office; CRM experience is a plus.

Customer-focused and proactive.

Thưởng: Performance bonus and 13th-month salary.

Chăm sóc sức khoẻ: Full insurance coverage.

Đào tạo: Learning and career development opportunities.

Hoạt động nhóm: Team building and employee engagement activities.

Khác: Competitive salary package.