Customer Service Executive

Key

Responsibilities:- Manage orders from contract confirmation to final delivery, ensuring smooth execution and customer satisfaction.

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Monitor account receivables and ensure timely payments.

Coordinate with internal departments (Documentation, Planning, Operations, etc.) to resolve operational issues efficiently.

Coordinate with internal teams to follow...

Bachelor's degree in Business Administration, International Business, Supply Chain, or a related field.

Minimum 1 year of experience in customer service, logistics, or export operations, preferably with international customers (Japan, Korea is a plus).

Proficient in English (both written and spoken).

Fast learner, independent, and passionate about customer support.

Strong negotiation, communication, and...

Thưởng: 13th month salary and Annual Performance Bonus (based on business performance). Salary reviews 1 times/year or on excellent performance. Bonuses for holidays, birthdays, etc.

Chăm sóc sức khoẻ: 100% coverage of mandatory insurance and Annual Health check-up. Premium Private Health Insurance (Bao Viet Insurance).

Nghỉ phép có lương: 12 days of annual leave.

Đào tạo: Professional development and growth opportunities.

Hoạt động nhóm: Company trip, annual year-end party every year, team building, etc.

Khác: Competitive salary and

benefits:package. Opportunity to work in a dynamic and fast-paced environment. Other welfare is in accordance with Vietnam labor regulations.